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When does KPN stop my Ziggo connection?

  • 23 November 2023
  • 1 reactie
  • 26 keer bekeken

Hello. When my subscription with ziggo will be cancelled? I have already received an email from ziggo but my connection to KPN won't be done until January next year. Will I be without internet?

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Beste antwoord door GeSp 25 November 2023, 02:37

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Hello @oscurius 

 

What does the email from Ziggo say?

If you have indicated that you want to use the ‘overstapservice’, a delay of 2 months is no problem.

Ziggo should remain active until the KPN connection is ready and working.
After the KPN connection is working KPN will inform Ziggo tthat they can end their internet connection.

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