Begin Gemist / Terugkijken BBC 1 en 2

Ik heb ‘t omzeild door, als ik naar BBC kijk, een opname te starten en dan direct die opname te kijken. Zo kan ik dan toch het lopende programma pauzeren...

Er is een verschil tussen een opname voor pauze en begin gemist en terugkijken.

En een opname via het opnemenpakket. Voor individueel gebruik mag er wel opgenomen worden.

Nou, dat schuingedrukte laat niets aan duidelijkheid over. KPN mag pauzeren op de BBC dus niet blokkeren! En dus weer beschikbaar maken.

Hopelijk kan moderator Erik hier tóch nog es achteraan.

Hallo Nadia, bedankt voor je reactie. Ik had een bericht op de contact webpage van BBC Studios geplaatst (over Live Pause plus andere opmerkingen over de BBC diensten) en er kwam en keurig reactie. Ik zal het hier plakken (is er een limiet  - of makkelijk via email?). Zie bold tekst. 

Van noreply@bbcchannels.com 22 okt 2019

Quote:

Dear Mr Miles,

Thank you for your message to BBC Studios.

We appreciate your enquiry about the availability of the BBC's UK channels in The Netherlands. 

To clarify, these channels are available based on a historical arrangement between the BBC and local television networks. BBC Studios is the commercial arm of the BBC and is responsible for licensing the linear transmission of these channels to TV operators in Belgium and Netherlands (and Ireland). 

To address your main points:

Streaming and online catch-up services (i.e. BBC iPlayer) are not available outside of the UK due to rights and licensing agreements.

Similarly, the function to start-over and re-watch a programme, with regards to the BBC Public Service channels, is not available outside of the UK. However, you should still be able to pause a programme. We would recommend getting back in touch with your operator on this latter point.

CBBC is offered to TV providers in The Netherlands, however the decision to licence this (or any other) channel ultimately rests with individual operators. T-Mobile NL, for example, carries CBBC.

BBC Local News is not currently available in HD in the UK and, by extension, it is not available elsewhere either.

Thank you again for getting in touch.

Best wishes,

BBC Studios

For the attention of BBC Studios Benelux

Dear Sirs, re: request for information regarding viewing BBC in the Netherlands pauze viewing on a BBC channel

We live in Amsterdam, The Netherlands and are of British background with many ties to the UK. Most of our TV viewing is on the main BBC channels, BBC1 and 2 for news and current affairs, UK sport, drama , and, of course Strictly.

Recently our local internet and TV provider changed one of the viewing options without notice. As this change brings considerable inconvenience and frustration I am writing to you to ask for more information and with a request to consider withdrawing the viewing restriction.

Further details are provided in the attachment. 

The BBC provides high quality programs and I understand there may be licensing restrictions on the content. Please could you provide me an explanation for why the BBC has chosen to make this end-user viewing restriction that is inconsistent with the good user experience that one should expect from such an advanced TV company.

The BBC has published its distribution policy (June 2018) on the web and that includes: Quality - users should be able to enjoy a high quality experience of BBC content and services

If this restriction is in any way to do with paid licensing as in the UK then please let me know what the license fees would be for a full service in the Netherlands. As I am already paying for the XS4ALL service I am expecting no degradation of the viewing experience.1

Many thanks for your attention to this matter,

Yours sincerely,

C.R.H. Miles *****************************************

Attachment - details of TV viewing restriction

Provider XS4ALL Internet , subsidiary of KPN Netherlands. Paid subscription for 60 channels including BBC1, BBC2, BBC World, BBC First, BBC Radio.

Viewing restriction: pause viewing a channel The ability to pause viewing on a channel and then to restart has been withdrawn from the standard XS4ALL TV viewing platform. On most of the other channels we receive it is possible to pause and restart; also to rewind to wherever the initial viewing point was in a program/channel. This is especially frustrating with the current political situation where the BBC provides important insight into the developing situation.

I have approached XS4ALL with a request to correct this. Their response was that this was a restriction specified in the TV channel supply contract of the BBC. They could not tell me the reasoning.

Other known BBC restrictions The restriction on "missed program viewing", as available on most other channels, has been around for some time and it is understood that is due to some content licensing restrictions. 

Also some programs such as CBBC cannot be viewed - much to the frustration of our children and grandchildren who could have benefited from the development of English as second language.

The viewing of local (London) News is technically possible in SD; awaiting an HD solution.

Current workaround / solutions for pause viewing a channel At the moment we record all the programs that we might want to watch so that we can view and re-view at will. This involves much attention to the program schedule as not all items are in series and broadcast times can on rare occasions be delayed or not indicates on the schedule.

It is noteworthy that using the XS4ALL WebTV facility, BBC programs can be paused and continued via a web interface. Such transient recordings are centrally implemented / streamed on-demand at the XS4ALL facility and are not physically made at the customer premises.

One of the other major TV and internet providers in the Netherlands, Ziggo, still provides the pause function. Why the BBC pause viewing restriction is not uniformly implemented in the Netherlands is a mystery and sheds doubt on the quality of the contract management of BBC.

https://www.bbcchannels.com 

Unquote

Admin: gegevens verwijderd i.v.m. privacy

Hoi Nadia,

Wat precies staat in het contract met BBC? Live Pause is niet per se een van de Interacive Services zoals Red Button. Ik vind het normaal dat bij het intrekken van een functie er een bericht komt met een verklaring voor de motivatie. Wanneer verschijnt z’n bericht van de BBC? Mijn dank voor je hulp in deze.

Hoi Nadia, mijn dank alvast voor het verder uitzoeken. Ben benieuwd!

OK Nadia. I’ll be patient for a while….

De vraag staat nog uit, kitm. We hopen snel meer te kunnen zeggen.

Hallo BBC-geïnteresseerden. Ik verklap het maar alvast, er is goed nieuws. We hebben met BBC om de (spreekwoordelijke) tafel gezeten. En, we mogen Live Pauzeren aanbieden aan onze klanten. Dit valt niet onder de regel, interactieve tv mogelijkheden. Hurray! :D

Om Pauzeren voor BBC 1 en 2 te realiseren moet er wel wat meer gebeuren dan alleen een knopje indrukken. Achter de schermen moeten er functionaliteiten worden aangepast en ontworpen worden. Dit duurt even. Naar verwachting zal het begin 2020 gereed zijn. Nog even geduld. 

Speciale dank voor, @kitm voor het onder de aandacht brengen van dit onderwerp :) 

Beste @Nadia en team. Hartelijk dank voor jullie bemiddeling in de BBC Live Pause “incident”. Dat is één onzekerheid minder in 2020. 

Cheers,

kitm

Sorry @Nadia that was stupid of me to add a footnote. Could you please edit it out?