Since one week ago I have KPN internet/wifi in place of Telfort... My contract should be 50Mbps but actually its so bad and slow.
I should wait for 15 seconds to open any youtube film even if it is 1 minute film.
I should wait 10-15 seconds to download an image (200Kb) via Whatsapp.
I contacted KPN and they advised me to use wifi tuner... but unforteunetly no change!!
I tried to change the wifi channel and it not works!!
Do you have any solution or advice for me?!
Beste antwoord door Marcia_
Hi @Aibra, welcome! Strange that you experience such a difference, since Telfort and KPN use the same line. Can you please update your forum profile
with your zipcode, housenumber and customer number? What Experiabox do you use? And do you use any wifi extenders? I would also like to know how the wifi tuner turned out . What did the speedtest
say? You wrote: i tried to change the wifi channel and it not works. Do you mean that you changed it, but the speed didn't change or that you weren't able to change the channel?