Sorry for writing in English, but I cannot write in dutch.
I have joined KPN this October, I got the modem package on 9th October. I have choose to not have the technical installation because there is a wandcontactdoos with the KPN logo.
Yesterday I got the internet connection activated BUT my Experia Box v10A is still showing a RED light on DSL/Internet.
After some minutes the light goes to `blinking BLUEE` but then it comes back to RED.
I have spoke yesterday evening with your Online customer service and they suggested my to perform a reset.
I did it but nothing has changed.
I’m also trying to call 0800-0402 but I don’t understand dutch.
Can someone help me?
Thanks in advance
Beste antwoord door DarioBenvenuti90
Your colleague scheduled a free technical appointment.