Beantwoord

Helping in moving to new address

  • 5 May 2019
  • 3 reacties
  • 561 keer bekeken
B
Rank
  • bsb
  • Nieuwkomer
  • 1 reactie
I am already a KPN subscriber and moving out to new address somewhere in July. How do I request for movement or my internet subscription to my new address and steps to be tasks?

Thanks
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Beste antwoord door PeterG 5 May 2019, 13:21

Bekijk origineel

3 reacties

PeterG
Rank
Hello. Welcome on the forum 😃
Moving is always a littlebit stressfull. I know.

There is a form on the website, but it is only in Dutch. For you better easier to call (0800-0402). Or wait for the help of a forum emloyee of KPN (KPN moderator). They can help you also. They will be here in no more than 48 hours. Did you allready fill in your data (adres etc.) in the forumprofile (for the moderator)
At least:
Name subscribtion holder frontname/sirname (voornaam, achternaam)
Current postcode + number (postcode; huisnummer)
Customernumber (klantnummer)

A move must be notified at least 3 weeks in advance. So there is some time at the moment.

Explanation about moving KPN Thuis (KPN at home) on the website.
Original (Dutch) page.
Translated thru Google Translate to English.
Welkom op de klant helpt klant community. Groet, Peter (TV v10 FttH). NIEUWE RADIO zender: 4EVER49 op nummer 810
Bart_
Rank
Reputatie 7
Badge +20
Hello @bsb Peter has given you an excellent explanation. Is everything clear or is there anything I can help you with?
B
Rank
Hi Bart, Everything is clear.I had already call the customer service and filled the form

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