Omdat ik al 2 weken aan het troubleshooten ben en al uren met de servicedesk aan de lijn heb gehangen, probeer ik het via deze weg.
2 weken geleden hebben we het modem laten vervangen, dit was nog een oude Speedtouch 780i en deze kon het niet echt meer aan. In ruil daarvoor kregen we de Arcaydian (experiabox v8). Deze deed het verder wel, maar gaf bijna elk half uur een error waardoor de verbinding voor 30 seconden weg is en daarna weer online komt. Met dit probleem naar de KPN winkel gegaan en heb hier de V7 gekregen. Omdat we een ISDN lijn hebben en de v7 dus niet te gebruiken is, heb ik de servicedesk meerdere malen gebeld, maar hier werd gezegd dat dit gewoon moet kunnen. Helaas was dit niet het geval en zo heeft de router een hele nacht naar broadband gezocht, uiteraard zonder succes. De volgende dag kwam een monteur en die gaf ook aan dat de v7 niet voor ons geschikt is, en gaf dus een nieuwe v8. Helaas geeft deze v8 weer hetzelfde probleem:
02/11/2015 16:41:39 192.168.2.101 login success
02/11/2015 16:41:34 User from 192.168.2.101 timed out
02/11/2015 16:40:08 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:40:08 If(4) disconnect LCP.
02/11/2015 16:39:46 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:39:44 If(ATM2) start PPP
02/11/2015 16:38:23 sending ACK to 192.168.2.3
02/11/2015 16:37:59 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:37:59 If(4) disconnect LCP.
02/11/2015 16:37:36 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:37:34 If(ATM2) start PPP
02/11/2015 16:37:28 sending ACK to 192.168.2.103
02/11/2015 16:37:12 sending ACK to 192.168.2.4
02/11/2015 16:37:12 sending OFFER to 192.168.2.4
02/11/2015 16:35:51 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:35:51 If(4) disconnect LCP.
02/11/2015 16:35:26 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:35:24 If(ATM2) start PPP
02/11/2015 16:35:05 sending ACK to 192.168.2.3
02/11/2015 16:33:42 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:33:42 If(4) disconnect LCP.
02/11/2015 16:33:15 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:33:13 If(ATM2) start PPP
02/11/2015 16:31:46 sending ACK to 192.168.2.3
02/11/2015 16:31:33 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:31:33 If(4) disconnect LCP.
02/11/2015 16:31:05 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:31:03 If(ATM2) start PPP
02/11/2015 16:29:24 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:29:24 If(4) disconnect LCP.
02/11/2015 16:28:55 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:28:53 If(ATM2) start PPP
02/11/2015 16:28:38 sending ACK to 192.168.2.12
02/11/2015 16:28:27 sending ACK to 192.168.2.3
02/11/2015 16:26:59 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:26:59 If(4) disconnect LCP.
02/11/2015 16:26:44 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:26:42 If(ATM2) start PPP
02/11/2015 16:26:20 sending ACK to 192.168.2.30
02/11/2015 16:26:20 sending OFFER to 192.168.2.30
02/11/2015 16:25:28 sending ACK to 192.168.2.43
02/11/2015 16:25:07 sending ACK to 192.168.2.3
02/11/2015 16:24:50 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:24:50 If(4) disconnect LCP.
02/11/2015 16:24:34 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:24:32 If(ATM2) start PPP
02/11/2015 16:23:48 Wireless B4:18:D1:3B:CB:F0 released
02/11/2015 16:22:42 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:22:42 If(4) disconnect LCP.
02/11/2015 16:22:24 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:22:22 If(ATM2) start PPP
02/11/2015 16:21:48 sending ACK to 192.168.2.3
02/11/2015 16:21:28 Wireless A8:86:DD:70:6B:60 released
02/11/2015 16:20:33 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:20:33 If(4) disconnect LCP.
02/11/2015 16:20:13 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:20:11 If(ATM2) start PPP
02/11/2015 16:18:29 sending ACK to 192.168.2.3
02/11/2015 16:18:28 Wireless 6C:AD:F8:C5:20:AE released
02/11/2015 16:18:24 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:18:24 If(4) disconnect LCP.
02/11/2015 16:18:03 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:18:01 If(ATM2) start PPP
02/11/2015 16:16:15 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:16:15 If(4) disconnect LCP.
02/11/2015 16:15:53 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:15:51 If(ATM2) start PPP
02/11/2015 16:15:10 sending ACK to 192.168.2.3
02/11/2015 16:15:08 Wireless 6C:AD:F8:C5:20:AE released
02/11/2015 16:13:50 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:13:50 If(4) disconnect LCP.
02/11/2015 16:13:42 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:13:40 If(ATM2) start PPP
02/11/2015 16:13:01 sending ACK to 192.168.2.8
02/11/2015 16:13:00 sending ACK to 192.168.2.8
02/11/2015 16:12:35 NTP Date/Time updated.
02/11/2015 16:10:55 Get system time from NTP server:213.75.85.245.
02/11/2015 16:10:12 sending ACK to 192.168.2.3
02/11/2015 16:10:08 Wireless 6C:AD:F8:C5:20:AE released
02/11/2015 16:09:56 sending ACK to 192.168.2.28
02/11/2015 16:09:53 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:09:53 If(4) disconnect LCP.
02/11/2015 16:09:52 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:09:50 If(ATM2) start PPP
02/11/2015 16:09:48 Wireless A8:86:DD:70:6B:60 released
02/11/2015 16:09:28 Wireless 38:48:4C:75:A2:15 released
02/11/2015 16:09:22 sending ACK to 192.168.2.8
02/11/2015 16:08:08 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:08:08 If(4) disconnect LCP.
02/11/2015 16:07:48 Wireless A8:86:DD:70:6B:60 released
02/11/2015 16:07:42 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:07:40 If(ATM2) start PPP
02/11/2015 16:07:31 sending ACK to 192.168.2.8
02/11/2015 16:07:30 sending OFFER to 192.168.2.8
02/11/2015 16:07:25 sending ACK to 192.168.2.8
02/11/2015 16:07:24 sending ACK to 192.168.2.43
02/11/2015 16:07:23 sending ACK to 192.168.2.8
02/11/2015 16:06:53 sending ACK to 192.168.2.3
02/11/2015 16:06:48 Wireless 6C:AD:F8:C5:20:AE released
02/11/2015 16:05:59 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:05:59 If(4) disconnect LCP.
02/11/2015 16:05:32 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:05:30 If(ATM2) start PPP
02/11/2015 16:04:08 Wireless A8:86:DD:70:6B:60 released
02/11/2015 16:03:50 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:03:50 If(4) disconnect LCP.
02/11/2015 16:03:35 sending ACK to 192.168.2.3
02/11/2015 16:03:28 Wireless 6C:AD:F8:C5:20:AE released
02/11/2015 16:03:21 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:03:19 If(ATM2) start PPP
02/11/2015 16:02:48 Wireless 2C:D0:5A:9E:C9:CD released
02/11/2015 16:02:41 sending ACK to 192.168.2.8
02/11/2015 16:01:25 If(ATM2) PPP-LCP negotiation timeout
02/11/2015 16:01:25 If(4) disconnect LCP.
02/11/2015 16:01:11 If(ATM2) PPP fail : Timeout in LCP negotiation
02/11/2015 16:01:09 If(ATM2) start PPP
02/11/2015 16:00:16 sending ACK to 192.168.2.3Omdat we geen ISDN meer gebruiken heb ik op aanraden van de servicedesk de splitter bij het ISRA punt er tussenuit gehaald en een koppelstuk er tussen gezet (anders moest ik de stekkertjes er af halen en de kabels verbinden).
Dit is de huidige situatie:
https://
Helaas doet het probleem zich nog steeds voor. Heeft iemand een idee?
Bij voorbaad dank!
Beste antwoord door Joran
Ik begrijp dat de vervolgafspraak gisteren wel is gelukt. Het israpunt is aangepast en in de centrale zijn werkzaamheden verricht. In eerdere metingen zag de lijn er al goed uit, ik kan daarom niet bepalen of het is opgelost of niet. Hoe ervaar jij de verbinding tot nu toe? Zie je nog foutmeldingen in de log?
Bekijk origineel