Struggling since a month and 2 engineers to get the connection to work

Hi Team,

I have been struggling since a month to get KPN connection into my home. Mechanics are here twice at my apartment but they couldn't give the connection to mu flat due to so many reasons. And the appointments are given in a intervals of 15 days gap, its very difficult for me to book and wait for appointments again and again. As this is going on since more than a month can you please prioritize my case move things further? 

Thanks,

Aditya.

Admin: moved to your own topic