Beantwoord

Spotify gratis bij Alles-in-1 Standaard?

  • 6 februari 2016
  • 5 reacties
  • 367 keer bekeken

Hello,

I have been using Alles-in-1 (klantnummer: **********) for more than a year, but I had not activated the Spotify. Now I want to use the free Spotify account provided by Alles-in-1, but I do not know how to activate it. I tried to follow the help pages in the website using my limited Dutch and Google Translate, but had no luck so far. Any helps will be really appreciated.

Best.

* Admin: klantnummer verwijderd ivm privacybeleid forum + topic naar juiste categorie verplaatst

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Beste antwoord door Joran 9 februari 2016, 15:00

Hi vyazici,

At the moment you have an Alles-in-1 Instap subscription. This does not include a free Spotify Premium account, unfortunately.

It is possible to upgrade your subscription to Standaard, which also includes the "Opnemen" (Recording) package for Interactieve TV. This makes it possible to record up to 6 channels at a time. If you don't need these features, the best option is to subscribe to Spotify directly :)

Let me know if you have any questions!

Bekijk origineel

5 reacties

Reputatie 7
Badge +30
Hi,

You van request a new code here: https://campagne.kpn.com/spotify/send-code
You van activatie that code here: https://campagne.kpn.com/spotify/activeer

Robin
RobinFlikkema schreef op 6 feb '16 om 14:03u
Hi,

You van request a new code here: https://campagne.kpn.com/spotify/send-code
You van activatie that code here: https://campagne.kpn.com/spotify/activeer

Robin 
Thanks so much for the prompt reply Robin!

I had visited that page but neither my klantnummer, nor my e-mail address works.

It complains that: Wij hebben geen gegevens van u kunnen vinden.

How shall I proceed?

Reputatie 7
Badge +15
Try to call the costummer support, they can manually send the code :)

 The correct phone number: 0800-0402

Reputatie 7
Badge +28
Hi vyazici, welcome!

I don't know if you've contacted customer support yet, if not I can send you a new activation code as well. I've sent you a private message. If you can send me a reply with your address information I will make sure you receive a new code as soon as possible :)

Reputatie 7
Badge +28
Hi vyazici,

At the moment you have an Alles-in-1 Instap subscription. This does not include a free Spotify Premium account, unfortunately.

It is possible to upgrade your subscription to Standaard, which also includes the "Opnemen" (Recording) package for Interactieve TV. This makes it possible to record up to 6 channels at a time. If you don't need these features, the best option is to subscribe to Spotify directly :)

Let me know if you have any questions!

Reageer