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Free Philips TV doesn't work

  • 19 January 2022
  • 6 reacties
  • 105 keer bekeken
L
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I received my new Philips TV welcome gift from KPN yesterday. The TV does not work at all. No power. Tried a working power cable from another Philips TV to be sure but nothing. 

Where do I go from here? KPN or Philips?

Thanks

 

Lee 

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Beste antwoord door Jeroen van KPN 20 January 2022, 10:26

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Lee Spears
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.

6 reacties

Noordzee
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Hello @Lee Spears ,

 

Not funny ! 

 

Voor verdere vragen over het welkomstcadeau kun je contact opnemen met logistiek partner Sidekix. Het callcenter van Sidekix is op werkdagen van 08.00 - 21.00 en op zaterdag van 10.00 - 16.00 bereikbaar op 088 - 623 70 06 (lokaal tarief).

For further questions about the welcome gift, please contact logistics partner Sidekix. The Sidekix call center can be reached on working days from 08.00 - 21.00 and on Saturdays from 10.00 - 16.00 on 088 - 623 70 06 (local rate).

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Jeroen van KPN
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Reputatie 7
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Hello @Lee Spears ,

 

Not funny ! 

 

Voor verdere vragen over het welkomstcadeau kun je contact opnemen met logistiek partner Sidekix. Het callcenter van Sidekix is op werkdagen van 08.00 - 21.00 en op zaterdag van 10.00 - 16.00 bereikbaar op 088 - 623 70 06 (lokaal tarief).

For further questions about the welcome gift, please contact logistics partner Sidekix. The Sidekix call center can be reached on working days from 08.00 - 21.00 and on Saturdays from 10.00 - 16.00 on 088 - 623 70 06 (local rate).

There has been a change if you want to contact Sidekix @Lee Spears. You can contact them during workdays between  08:00 and 18:00 uur. In the evening and Saturdays they are no longer available. 

"You hear all these people saying, 'Oh, Pep, what a good manager he is.' Forget about it. Cruyff was the best, by far". Pep Guardiola
L
Rank

@Jeroen_dB I have contacted the centre who have requested I send the TV back to Uden then they will send a replacement to me. Can I request this information be added to my account? I will leave a note inside the box explaining the situation. This is what the lady I spoke to recommend I do.

Thanks

Lee Spears

Lee Spears
L
Rank

Hi, I sent the TV back over 1 week ago. Can I have confirmation of receipt please and notice that another TV will be sent?

Thank you

Lee

Lee Spears
L
Rank

@Jeroen_dB could you take a look please?

Thanks

Lee

Lee Spears
Jeroen van KPN
Rank
Reputatie 7
Badge +19

I am really soory, but our servide partner Sidekix handles these kind of questions.  The Sidekix call center can be reached on working days from 08.00 - 21.00 and on Saturdays from 10.00 - 16.00 on 088 - 623 70 06 (local rate).

"You hear all these people saying, 'Oh, Pep, what a good manager he is.' Forget about it. Cruyff was the best, by far". Pep Guardiola

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