Beantwoord

Adding subscription to KPN ID does not work

  • 16 June 2023
  • 3 reacties
  • 32 keer bekeken

I am trying to link mijnKPN with my current subscription but it does not like my client number (taken from bank statement) and the last 3 digits of my bank account number (British IBAN). 

How can I link my subscription to mijnKPN?

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Beste antwoord door Rutger van KPN 20 June 2023, 14:19

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3 reacties

Reputatie 7
Badge +15

@swhite Welcome to our forum. 

Sorry to read that you are not able to add your subscription to your MijnKPN. 

Are you trying to add a home subscription (10 digit customer number) Of a mobile subscription (11 digit customer number). 

And do you get a error message? 

sorry for the delay in my reply its home subscription.

Reputatie 7
Badge +15

@swhite So you use your 10 digit customer number? 

And what happens when you try this?