Beantwoord

Can't connect my number to MijnKPN

  • 16 June 2022
  • 1 reactie
  • 19 keer bekeken

Hi there - cellphone number is not recognised when trying to link to mijnKPN. The number seems to be correct. How can this be fixed? Thanks.

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Beste antwoord door Jasper van KPN 21 June 2022, 08:06

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1 reactie

Reputatie 7

HI @JL2000, welcome to our forum. What is the exact message you see when you try to connect your number? Can you post a screenshot of that? Make sure to hide your details in it, for privacy reasons.

Where have you tried to connect your number, was that in the MijnKPN app, or was it the web version? If you've tried the webversion, can you try a different browser?