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4G Data not working outside Netherlands

  • 22 augustus 2018
  • 3 reacties
  • 346 keer bekeken

So, I went to Germany few weeks ago and my 4G stopped working without any reason. All settings were set correctly, such as roaming, etc.

I'm going to travel again in few days and am a bit worried that it could not work again.
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Beste antwoord door Paul_ 23 augustus 2018, 11:20

Hello Breno! Could you check the following things?

- What's the APN? It should be 'internet' and try 'portalmmm.nl' if that doesn't work
- Try rebooting your phone (when you're there)
- Manually select another provider when you're in Germany (instead of automatically)

Have you tried all these things?
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Reputatie 7
Badge +24
Hello Breno! Could you check the following things?

- What's the APN? It should be 'internet' and try 'portalmmm.nl' if that doesn't work
- Try rebooting your phone (when you're there)
- Manually select another provider when you're in Germany (instead of automatically)

Have you tried all these things?
Hi @Paul_ thank you for your reply.

The APN when I was there was empty. When I came back I asked a colleague and he told me to put KPN4G.nl in there, that it was instructed by people from the company. So I'm thinking that this could make the difference.

I'll try with that, if it doesn't work I'll put 'internet' as you suggested.

Hope it works.

Thank you!
Reputatie 7
Badge +24
I believe that's a very old one. That's probably the issue then. Changing that should do the trick but if it doesn't let me/us know!

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