I really dont know what to do anymore.
On 8 october I ordered my new phone from KPN as I had the impression they were the best in NL. (My bad)
By the end of October I still did not have it, as I urgently needed a phone a Kpn employee cancelled my order and created a new one so I can get a phone out of the store stock immediately.
They assured me my sim will be activated within 24h.
After 24h I still had no signal, I contacted kpn and they said I will have signal shortly.
After 48 hours I still had no signal, I contacted KPN and they told me order had been cancelled because I dont earn enough??? And I need to go to a store to get it fixed.
Yesterday I went to KPN eindhoven where they told me they fixed it on the system and that after another 24 hours I should go to KPN veldhoven to order the phone again because only the store where i ordered it can fix it??
And today KPN Veldhoven is closed 😅
I have never experienced such a shit show in the Netherlands.
At this point I just want to cancel everything and go to any other cellphone provider.
Beste antwoord door wjb
Bekijk origineel