Beantwoord

Doorschakelen mobiel naar +31970 nummer

  • 6 juni 2017
  • 27 reacties
  • 11069 keer bekeken

Hi,

I have a private SIM card from KPN with a +316 number.
However, in my company we have a mobile phone pool with +31970 numbers
which, as far as I know, are intended for M2M communications.
However, those numbers have activated voice services and can be dialed.

On one of those +31970 numbers we have a custom voice mail service running.
However, my private +316 number from KPN does not allow me to setup call
forwarding to +31970 numbers :(

I find it strange that KPN does not allow to forward calls to valid
phone numbers in the Netherlands, even they are officially intended for M2M use.
At the same time call forwarding is allowed to any foreign number.
Don't you find it controversial?

Is there any solution to this problem?

Best,
Alex
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Beste antwoord door Erik_ 15 juni 2017, 15:38

It took some digging, but we have resolution.

Phone numbers in the +319 range used to be paid numbers only. Our system does not allow call forwarding to paid numbers. As such, this still includes the +31970 M2M range of numbers. Feedback has been sent asking if they can look into adding an exception for the M2M range only. However, I can't say, nor give guarantees, if they will do so.

In practice, it's not possible.,
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It took some digging, but we have resolution.

Phone numbers in the +319 range used to be paid numbers only. Our system does not allow call forwarding to paid numbers. As such, this still includes the +31970 M2M range of numbers. Feedback has been sent asking if they can look into adding an exception for the M2M range only. However, I can't say, nor give guarantees, if they will do so.

In practice, it's not possible.,
Dear Erik,

Thank you for the clear answer!

--
Alex

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