Hope all is well. This is Peigong. I have a Dutch number. And I try to call a Dutch number in China. However, I was told to cancel Call Barring setting in order to make the call. I have already found the way of deactivating Call Barring. However, I was asked to enter Call Barring password. I have not set any Call Barring password. And I tried to use my PIN code, 0000 and PUK-code. None of them is working unfortunately. Do you have any idea to deactivate Call Barring with a right password?
KPN Customer Service checked the SIM card and mentioned that all SIM card settings are fine. My mobile device is Huawei P30 lite which I bought in MediaMarkt Rotterdam. I have two SIM cards. After switching off the Chinese one, I got this issue with Dutch one.
Thank you for your consideration. Hope to hear your feedback.
Regards,
Peigong
Beste antwoord door Erik van KPN
Bekijk origineel