Hi, my activation date was 2 days ago and i still cannot activate the internet package. I ve connected my KPN V12 modem to the telephone outlet. The power and wifi lights are green still but the internet light blinks. Could you help me with this problem?
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Hi
The fastest and easiest way to fix this is call 0800 0402 (free of charge). They are able to help you immediatly.
Unfortunately I don't speak dutch. Is there another way to contact anybody?
Do you have a picture of the KPN connection? Can you tell me how do connected everything? Did you also try to reset the box12?
Yes, I ve been trying to reset the modem several times but none of it worked :/
Are you sure this is the main KPN connection? Did you follow that cable? Where does it go to? Is there possibly another KPN main connection in your home?
Nah, I am not sure if its main KPN connection but i havent seen any other similar internet outlet
+17
Hi
Thank you very much. I can't wait for it! :)
+17
Hi
Could you confirm that you can be home at that point? Also it would be helpful to have someone who can speak Dutch, if possible.Â
Ok, on 6th I ll stay at home.
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