Beantwoord

Activating prepaid in Germany

  • 13 March 2019
  • 3 reacties
  • 390 keer bekeken
S
Rank
Hi;
I have bought KPN pre-paid sim card from Holland (it's been a week) and turned back to Deutschland. Today I tried to register my sim card and have not succeeded. I tried to call various numbers and also sending SMS' but it did not work. Also I typed *101# to check deposit but sadly it says your number is not registered (this is what I get from the message). Can you please help me out.

Thx.
SkyAlya

Admin: Moved posts from Prepaid cannot be activated outside of The Netherlands | KPN Community
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Beste antwoord door Marina_ 13 March 2019, 21:14

Bekijk origineel

3 reacties

PeterG
Rank
It must be possible from Germany. Select an other network (in the phonemenu) and try again.

What is de expiration date for the package? Sometimes packages are to long in stock in a store. The latest date of activation is then passed.
Welkom op de klant helpt klant community. Groet, Peter (TV v10 FttH). NIEUWE RADIO zender: 4EVER49 op nummer 810
Marina_
Rank
Reputatie 7
Badge +19
Hi @SkyAlya, To activate the SIM card you must be within the Netherlands. If you are in the Netherlands, you can follow the instructions below.

1. Place the new SIM card in your mobile phone.
2. Turn on your device.
3. Activate your SIM card by calling or texting any number in the Netherlands.
The default PIN code for your SIM card is 0000.

If anything is unclear, let us know.
Marina_
Rank
Reputatie 7
Badge +19
@SkyAlya, I have not seen a response from you so I assume you have no more questions. Otherwise I would like to hear it!

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