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How to activate my simcard?

  • 28 August 2022
  • 8 reacties
  • 1531 keer bekeken
A
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Hello there, I have a KPN Sim card that is not yet activated & I don't know how to activate it, any help?

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Beste antwoord door RBxx 29 August 2022, 13:22

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8 reacties

Marcia van KPN
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Hi @Amar4, welcome! Why did you receive this simcard? Do you have a new subscription or is your old simcard not working anymore? You can find the 4 possible options on our website: 1. KPN advised me to swap simcards, 2. I have a new subscription, 3. I renewed my subscription, 4. I just needed to change simcards.

Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
RBxx
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Reputatie 7
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Hi @Amar4 , as you've placed your question in the sub-board "Prepaid”, there's a fifth option.

Did you buy a prepaid simcard in the Netherlands and did you take it with you abroad without first activating it in the Netherlands? In that case you'll need help from moderator @Marcia_ who can activate it for you.

Put the phonenummer (06xxxxxxxx) and the simcardnumber in your forumprofile. Use the field "Persoonlijke opmerkingen”, which is only visible for you and KPN and save your input by pressing “Sla wijzigingen op” at the bottom of the page.

 

Admin: closed this topic, if you are experiencing this issue, please make a new topic and fill in your profile

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 (fw:SGEJ1000060E) | 2x SuperWifi 2 (fw:3.00.31) |
A
Rank

Hi @Amar4 , as you've placed your question in the sub-board "Prepaid”, there's a fifth option.

Did you buy a prepaid simcard in the Netherlands and did you take it with you abroad without first activating it in the Netherlands? In that case you'll need help from moderator @Marcia_ who can activate it for you.

Put the phonenummer (06xxxxxxxx) and the simcardnumber in your forumprofile. Use the field "Persoonlijke opmerkingen”, which is only visible for you and KPN and save your input by pressing “Sla wijzigingen op” at the bottom of the page.

Ik heb dit gedaan, hoe lang moet ik wachten?

Sorry voor mij slechte spraak, ik kan Engels beter omdat ik woon in Engeland nu.

RBxx
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Reputatie 7
Badge +21

Hi @Amar4 

I've brought this topic to the attention of the forum moderators. I'm hoping for a quick response.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 (fw:SGEJ1000060E) | 2x SuperWifi 2 (fw:3.00.31) |
Shyrin van KPN
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Reputatie 7
Badge +16

Thank you very mucht, @RBxx!

I have activated the simcard for you, @Amar4. Please switch your phone off and on, then you should be able to use the simcard.

Trek nu iets moois aan, we gaan!
A
Rank

@Shyrin_ Thanks for the activation of my SIM card. Just wanted to point out I still struggle to call UK numbers, any reasons why?

Thanks,

Amar Saidik.

V
Rank

Hello, could you please help me activate sim card outside the Netherlands?

RBxx
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Reputatie 7
Badge +21

Hi @Farris 

As the admin indicated above: “closed this topic; please make a new topic and fill in your profile”

RBxx schreef:
Put the phonenummer (06xxxxxxxx) and the simcardnumber in your forumprofile. Use the field "Persoonlijke opmerkingen”, which is only visible for you and KPN and save your input by pressing “Sla wijzigingen op” at the bottom of the page.

 

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 (fw:SGEJ1000060E) | 2x SuperWifi 2 (fw:3.00.31) |

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