Beantwoord

Simkaart is geblokkeerd (ENG)

Hello. My SIM card has been locked.
How can I send the request for the activation?

Thank you in advance.

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Beste antwoord door Alex van KPN 15 June 2021, 12:32

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.

Reputatie 7

+24

Hi Yasuhiro,

What do you mean by blocked? Have you entered your pin code wrong and is it now asking for a puk code? Or something else?

My kids entered the wrong pin code and the SIM card is asking for a PUK code.

Reputatie 7

+24

You can find your puk by filling in this form. Let me know how it goes.

Thank you for you reply. I put my number but the response is;

Het mobiele telefoonnummer is onbekend. Controleer de gegevens en probeer het opnieuw.

How can I proceed it?

Reputatie 7

+24

Would/could you please call us? 0800 0402 or 06 1200 1200?

My colleagues over there will be happy to take care of this. :relaxed:

Thank you! Your colleagues solved this problem on the phone:)

Reputatie 7

+24

Would/could you please call us? 0800 0402 or 06 1200 1200?

My colleagues over there will be happy to take care of this. :relaxed:

Thank you! Your colleagues solved this problem on the phone:)

Glad to hear!

Meld je aan