The previous tenants of the house I live in somehow disconnected the house from the grid so when the first technician came they said I needed to get an underground team to come and fix it (which they scheduled for me)
the underground team was supposed to come on Tuesday but no call, no response nothing whatsoever. I have kpn a call and they said it was out of their jurisdiction. I can’t contact anybody, the app doesn’t let me reschedule another technician and I have exams coming up in a week
this customer service is going to cause me to fail my exams yay
i don’t understand how it’s so hard for a company to send someone over and just fix something?
