Vraag

Geen netwerk met prepaid-aansluiting [ENG]

  • 15 December 2019
  • 3 reacties
  • 37 keer bekeken
P
Rank

hi All,

My problem is the same as described above. Just bought a prepaid KPN number and there is no network in the phone when I insert the SIM. Please help me activate as I have recently moved to Netherlands and without phone everything seems tough.

Warm regards,

Purnima

 

*Admin: afgesplitst en een eigen topic voor vraag aangemaakt

 

3 reacties

M
Rank
Reputatie 6
Badge +6

May i ask did you bought the simcard on the KPN site? or in a store? Sometimes if you buy in a store its possible the simcard is already expired, so look on the simcard package if thats the case.

 

Otherwise you will have to wait here, until a kpn moderator respond and can help you further.

Bart_
Rank
Reputatie 7
Badge +20

Hi @Purnima That's really weird and ofcourse I'm gonna do my best to help you out. @Misja20 is asking a good question; I recognize the situation he describes. Could you enter your phone number and the number of your simcard in your Forum Profiel, so I can have a look at your number? 

Bart_
Rank
Reputatie 7
Badge +20

Hi @Purnima I haven't seen a reply from you. Is the issue already resolved? If you still need any help, just let me know. 

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