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Shrew Soft VPN issue (KPN Box 12)

  • 25 July 2022
  • 2 reacties
  • 79 keer bekeken
K
Rank

Hi all,
(sorry for engligh due to a foreigner)

I'm using Shrew Soft VPN Client (v. 2.2.2) and I have intermitten issues with connecting to work resources by receiving ERR_NAME_NOT_RESOLVED.
This happens not all the time, sometimes I'm able to connect without any problems, but that doesn't last long. After 10-15 minutes of fine work I got ERR_NAME_NOT_RESOLVED again. 
I have tried to recconnect to VPN, restart KPN Box. Sometimes it helps, but it is not stable.

I have tried connecting to VPN client with my mobile internet and it doesn't have this issue. So I assume this is specific to KPN.
I also tried to connect from another laptop via KPN and I receive same result. Sometimes it works, but not all the time.

I asked my system administrator about this issue and they don't see any problems on their side.

This is very annoying issue as I cannot work without having stable connection to my VPN.

Do you have any ideas on how to prevent this issue?

Best,

Kostiantyn

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Beste antwoord door Anonymous 25 July 2022, 18:04

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2 reacties

A

The issue is well documented on internet: 

e.g. https://community.spiceworks.com/topic/2042894-shrew-soft-ignores-dns-settings-in-configuration

Some just had to switch VPN client to get it solved.

But you may find another solution like setting fixed DSN in the software.

K
Rank

Thank you. I will look into it.

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