Change invoice e-mail address

  • 18 April 2024
  • 1 reactie
  • 14 keer bekeken

I am receiving my invoices for the mobile subscription on an e-mail address that I no longer have access to. There is no option to change this in the MijnKPN app or website, everything is set to my new e-mail address already, but I keep getting invoices on the old one. Is there a way to fix this?

1 reactie

Reputatie 7
Badge +19

Hi and welcome to the KPN community @Spang.

The fastest way to change that e-mailaddress, is by contacting our customer service. You can reach them for free on phonenumber 0800-0402. My colleagues will help you right away to swap the old for your new e-mailaddress.