Vraag

Change invoice e-mail address

  • 18 April 2024
  • 1 reactie
  • 14 keer bekeken
S
Rank

I am receiving my invoices for the mobile subscription on an e-mail address that I no longer have access to. There is no option to change this in the MijnKPN app or website, everything is set to my new e-mail address already, but I keep getting invoices on the old one. Is there a way to fix this?

1 reactie

Alexandra van KPN
Rank
Reputatie 7
Badge +19

Hi and welcome to the KPN community @Spang.

The fastest way to change that e-mailaddress, is by contacting our customer service. You can reach them for free on phonenumber 0800-0402. My colleagues will help you right away to swap the old for your new e-mailaddress. 

"Happiness can be found even in the darkest of times, if one only remembers to turn on the light." - Albus Dumbledore

Reageer


De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank
Forumvoorwaarden