Beantwoord

Please cancel my contract without penalty due to circumstances

  • 2 January 2023
  • 1 reactie
  • 58 keer bekeken
M
Rank

I made a contract with KPN 6 months ago. Unfortunately my wife decided to get separated exactly the same time before I find the opportunity to use my sim card and because of lots of problems I faced even financially I had to go back to my country Iran. I had no internet unfortunately and now after 6 months I'm back to see my son but received many mails from you.

Please accept my apology and cancel my contract with no penalty or other payment.

You can monitor to see that I never used my sim.

I tried to call but was unsuccessful. 

It would be highly appreciated if you could help me in this regard. 

Kind regards 

Mohammad

icon

Beste antwoord door Bram van KPN 6 January 2023, 18:24

Bekijk origineel
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.

1 reactie

Bram van KPN
Rank
Reputatie 7
Badge +17

Hi @MOHAMMAD REZA! I`m sorry to hear about your situation. Unfortunately we can't cancel your contract through the KPN forum. 

On this page about cancelling you can follow the steps. Through there you can also add a personal note. 

If you need to call you can call 0800-0402 from within the Netherlands. If you are abroad at the time you can call +316 1200 1200. 

Zie je een goeie reactie? Dan zou een like tof zijn! Heb je een antwoord gekregen op je vraag? Markeer die dan als oplossing.

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank
Forumvoorwaarden