Beantwoord

Can my appointment with the technician be brought forward?

  • 28 January 2023
  • 1 reactie
  • 17 keer bekeken

I requested new internet connection on January 17 and have it up and running by 1st February. However, appointment given is only 15th February which is too far away and I need internet connection at my home for work purposes. Is there any way to move this earlier? thanks!

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Beste antwoord door Jasper van KPN 1 February 2023, 11:41

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1 reactie

Reputatie 7

Hi @Ahsi, welcome to our forum. Usually it is very difficult or impossible to move an engineer forward. You're profile does not contain your details, so I can't see the possibilities for your situation. 

The quickest way to get clarity on this is by calling us at 0800-0402. Have you done that yet?