Hello. From 5am yesterday, I started having problems with the internet. When I did not have access to the Internet, I turned the router off and on. The Internet came back for a few seconds, during this time I downloaded about 133 mb of the file. Every time I turn the router on and off, it's the same. I do not have wifi or cable. Thank you in advance for your help.
Beste antwoord door Thomas van KPN
Bekijk origineel
+20
HiÂ
Are you still experiencing this issue? Is this on a home connection or mobile connection?
What type of modem are you using and what are the LED's doing?
I can't find a subscription on the adress in your profile, is this adress correct? Could you maybe add a customer number as well?
The quickest way to reach us is by calling us on 0800-0402 or by using the chat on www.kpn.com/service
For issues like this you can reach us there 24x7.
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