Skip to main content
Beantwoord

Transfering from iPhone 13 to iPhone 14, can't activate e-sim

  • 29 november 2023
  • 1 reactie
  • 47 keer bekeken

Marcin78
Nieuwkomer
Forum|alt.badge.img

Please help. I renewed the contract with iPhone 14 and I have a problem with e-SIM, I can't transfer the number to a new phone, and I reset my old iPhone 13. Please help!

Beste antwoord door Thomas van KPN

Hi @Marcin78 welcome to our forum!
If e-sim is no longer working you can request a physical sim-card with which you can reactivate e-sim again.
You can do this in a physical shop or by calling us on 0800-0402

More information about E-sim is in our knowledge base E-sim bij KPN

Bekijk origineel
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.

Thomas van KPN
Moderator
Forum|alt.badge.img+22

Hi @Marcin78 welcome to our forum!
If e-sim is no longer working you can request a physical sim-card with which you can reactivate e-sim again.
You can do this in a physical shop or by calling us on 0800-0402

More information about E-sim is in our knowledge base E-sim bij KPN