I have been trying to set up a subscription with KPN through Belsimpel but I have not been able to do so.
The first time, the monthly payment was too high for a non-Dutch national. (A lady in KPN informed me that maximum amount is 20.00 EUR per month, for the phone)
So I cancelled that request and tried again, through Belsimpel, with a lower contract amount of 20.00 EUR. It was then rejected by KPN with no reason given.
I went to a KPN store and the lady assured me I had the necessary documents(passport and BRP registration) and necessary income to set up a contract, but unfortunately, her system was still seeing my original request, for the higher monthly payment amount. She could not change this in the system and could not put my request through. She didn’t know how I should proceed.
Has anyone had a problem like this before? I would like to able to set up a KPN account!