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How can I activate my simcard from abroad?

  • 15 August 2023
  • 5 reacties
  • 117 keer bekeken
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I have bought a kpn prepaid sim but I have not activated it in the Netherlands. I am now in Germany and desperately need the card activated. I have tried sending messages to activate it but it doesn't work. is there a way to activate the card from abroad?

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Beste antwoord door Erik van KPN 15 August 2023, 13:00

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5 reacties

RBxx
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Reputatie 7
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Hi @pineapplehair 

You cannot do this yourself. That only works when you are in the Netherlands, connected to the KPN network.

Put the phonenummer (06xxxxxxxx) and the simcardnumber (iccid) in your forumprofile.
Use the field "Persoonlijke opmerkingen” (only visible for you and KPN) and save your input by pressing “Sla wijzigingen op” at the bottom of the page.

Report back here when you have done this, then a moderator can activate it for you.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 (fw:SGEJ1000060E) | 2x SuperWifi 2 (fw:3.00.31) |
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Hi @RBxx 

I have just updated my profile with my phone number and simcardnumber. thanks for your help!

RBxx
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Reputatie 7
Badge +21

I have brought this to the attention of the moderators to help you.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 (fw:SGEJ1000060E) | 2x SuperWifi 2 (fw:3.00.31) |
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thank you very much 

 

Erik van KPN
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Reputatie 7
Badge +30

Hi @pineapplehair, welcome! I've activated your sim card for you. Should be working withing 15 minutes or so. If not, restart your phone 🙂 

"That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko

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