My neighbourhood recently is covered by KPN fiber network, in my home there is already a KPN FTU installed at that time.
I will switch to KNP fiber network from August 1st, but today when I open the box I found the Genexis NT (or modem) is not there. Without it, that’s not possible to connect to the fiber FTU.
I ordered KPN installation service which is scheduled on August 1st, can you please send me the Genexis modem? Or the installation engineer will bring it?
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