KPN broke the promise to not charge activation costs

  • 3 April 2024
  • 3 reacties
  • 26 keer bekeken

  • Nieuwkomer
  • 1 reactie

When I bought my internet subscription I have promised that there were no activation costs, but KPN charged it anyway. How can I ask for a reimbursement? 


Beste antwoord door huistijger 9 April 2024, 15:22

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3 reacties

Reputatie 7
Badge +21

Hi @NcB 
Please wait for a KPN employee who will answer after 24 hours and will help you further
Or call the customer service with the toll-free number of KPN 0800 0402 Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.

Closed on Sundays and public holidays


Nobody reached out to me...

Reputatie 7
Badge +21

Hi @NcB 
Then you have to contact KPN yourself.
The fastest way is to call the free number 0800 0402