I have an abonment with kpn for 28 euro per month. But this month kpn has deducted my account with 47 euro.. i dont get this.. could you please provide me the details..why is it so?
Regards
Beste antwoord door Shyrin van KPN
Bekijk origineelDit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.
Reputatie 7
+16
Hello
Our monthly invoices always have a second page with a specification of the invoice: you can find your invoices in MijnKPN (your personal KPN page). Does this specification answer your question?
If not, I think it is a good idea that our Customer Services will check the invoice together with you:
- You can call us on 0800 0402 (this is a free of charge number): from Monday till Friday between 8 and 20 en Saturdays between 8 en 17. Closed on Sundays and public holidays.
- The same opening hours apply to our chat. You can start a chat on our website
contactpagina. Click on ‘Administratie’ and then on “Ik heb een andere vraag en wil graag contact hebben'. You can start a chat with one of my colleagues by clicking on ‘Naar chat’. - Or you can fill in your name, Customer number, zipcode and housenumber + the last 3 digits of your bank account in your Forum profile. The data you fill in, is only accesable for KPN moderators. Can you please give a sign here, when you have filled in your data?
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.