Beantwoord

Address Change and the modem installation

  • 13 januari 2021
  • 1 reactie
  • 20 keer bekeken

Hi,

I recently changed my address and my signal will be activated tomorrow. I took the modem and all the related pieces with me but I am missing aansluitdoosje which was already there in my previous address. How should I get one? Or can I get a technical team appointment?

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Beste antwoord door Thomas 20 januari 2021, 13:01

Hi @Aykut, welcome to our forums. My apologies for our late reply. Did you manage to get everything working?
With “aansluitdoosje” do you mean the IS/RA point? These have many shapes and forms. You can find some examples here on our site.

If you don't have that or can't find it I would recommend you call us at 0800-0402 as quickly as possible to schedule an appointment.

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1 reactie

Reputatie 7
Badge +17

Hi @Aykut, welcome to our forums. My apologies for our late reply. Did you manage to get everything working?
With “aansluitdoosje” do you mean the IS/RA point? These have many shapes and forms. You can find some examples here on our site.

If you don't have that or can't find it I would recommend you call us at 0800-0402 as quickly as possible to schedule an appointment.

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