Hello,
I have recently bought a KPN internet subscription and got the text message that my subscription had been activated today. However, the lamp in the Experia Box continues to shine red and I would like to schedule a technician.
Best,
Anne
*Admin: titel aangevuld i.v.m. vindbaarheid
Hi @Anne Lee Thanks for posting your message here! I'm gonna have a look at what's going on with your subscription. Could you give me some personal information? I will need you full name, your zipp code and house number and your customer number. Could you post this in your KPN Forum profiel, where this information is only visible for you and me as a KPN Moderator.
Hi @Anne Lee Good to hear the Experia Box was already replaced. Is this one working correct now? Your subscription should be activated too, so that would mean that everything is as it should be. Do you still need my help of the help of a mechanic?
I am at work now so I will have to check in the evening, but I will try it out and follow up as soon as possible!
Reageer
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.