Hi, Im trying to top up my Prepaid KPN but it says i exceeded the limits and can only buy a bundle later. I need it with urgency. What should I do? Thanks
Beste antwoord door Susan_
Bekijk origineel
Reputatie 7
+21
HiÂ
How much did you top up your prepaid credit? The maximum is very high, so I don't understand the error to be honest.. Are you trying to top up your credit via our website, or via the KPN Prepaid app? And which bundle you want to add?
And is there already a bundle activated on your prepaid number? I would like to receive the 06 number so that I can look into the systems, you can write down the number in your Forum profile, in the box 'persoonlijke opmerkingen'. Do not forget to click on 'save/bewaren'.
Hi Susan, thanks for getting back. Im using the app because it gives an error on desktop when I click on Onbeperkt Online Bundel to pay, it says: "Er is iets fout gegaan. Waardeer uw tegoed op...".
Â
I have 0.03€ credit only, my bundle expired yesterday and I had tried to top up and then buy the bundle with the credit but it doesnt work, so I dont want to risk trying it and losing money.
Â
Ive put the number in the box you mentioned and clicked save. Please let me know if you can see it and fix the issue
Reputatie 7
+21
Reputatie 7
+21
Reageer
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.