Vraag

Internet activation today but no signal

  • 20 June 2023
  • 1 reactie
  • 3 keer bekeken
A
Rank

Hello! I have got a message confirming the activation of internet connection today. I have installed the modem and the fibre optic box but still the internet is not activated. The green light is  blinking. Please help me with this.

 

Admin: eigen topic voor bericht aangemaakt

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.

1 reactie

Erik van KPN
Rank
Reputatie 7
Badge +30

Hi @Anand Unni, welcome back to the Forum. You posted your message in an older, unrelated, topic. So, we missed this. I have now splt your message into its own topic.

Your internet was activated on the 20th, but you did not have signal then. Is this still the case? If so, the quickest way to get help is to call us at 0800-0402 (free). The colleague you'll be speaking with can check the status, and set in motion the needed steps (installation support, technical ticket or technician). 

"That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko

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