Vraag

Schedule an installation

  • 30 November 2020
  • 1 reactie
  • 43 keer bekeken

Hello, we got a contract with KPN starting on Dec 30th and I want to schedule a time for installation, and I cannot do it over the webpage. Where or how can I contact someone to do it?


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1 reactie

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Hello @MarinaW welcome to the KPN Forum and to KPN in general as I understand.
In many cases it is possible to install the modem yourself and an installation mechanic is not required. In the case of a fibre connection an installation mechanic is required, and if you are not sure how to do it yourself or you simply prefer a mechanic to do it for you it is always an option. The quickest way to call the customer service via 0800-0402.
If you would like me to look into it please update your profile with the address in question and also add the order number and a number on which you can be contacted in the ‘Persoonlijke Opmerkingen’ field.