Hi,
I’m reading this post now because I’m facing the same situation.
I tried a few things and here are my findings:
- Without a Dutch ID, you cannot make a phone subscription online, but have to go physically to a shop
- Once in the shop, you need to show a signed copy of the town hall showing that you are registered in the Netherlands (this costs 10 euros), as well as you regular non-dutch ID
- Finally, if you want a phone subscription with the phone included, you have to pay the phone in one go, KPN does not allow citizens without dutch ID to have a loan on the phone. And please note that this has nothing to do with the Dutch Financial Supervision Act. I called the BKR (bank krediet registratie) first to make sure of it, then I confirmed it when I tried to make a loan on the phone with a credit lower than 250 euros (in that case, the BKR is not involved).
I would gladly have some more explanation from KPN as employees in shops were not aware of these restrictions. Otherwise I suppose i will either have to pay the phone in one go (I however have not verified that KPN even allows this) or go to different provider. It’s always unpleasant to face discrimination especially while being a European citizen in Europe.
Admin: split from No phone contracts for foreigners?
Beste antwoord door Erik van KPN
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