Hello, I have the all-1 prepaid bundle unlimited internet and 30min calls but I cannot make any calls inside the Netherlands. Please could you fix this for me?
Beste antwoord door Marcia van KPN
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Hi,
Are you sure the bundle is even active and if so, that you still have un-used min in your bundle?
You could check with the kpn prepaid app, if you dont have, send a text message to 1266 with the text SALDO
You will get then a message back with your remaining balance and active bundles.
Hi @misja20 yes and thanks for the information
This is what I see and receive:
Reputatie 7
+30
Hi
Weird u have indeed enough units left to be able to call.
U can use the units only to call dutch phone numbers and not to other (eu) country’s so if thats not the case, there is indeed something wrong.
Best is, if u add your 06 nr and simcard number, under your profile, section called Persoonlijke opmerkingen
So a mod can help you.
Edit: Oh nvm a mod already responded to you.
Reputatie 7
+20
Hello
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