Emigrated in July 2023 and have been trying to cancel my subscription for 7 months now. So frustrated as 2 of my 5 subscriptions seem to have been cancelled but not the remaining 3. I have been told my Gemeente Deregistration letter is not stamped - it is. I have been told my document is not in PDF format - it is. I have been told to email it to opgezetten@kpn.com which I have done many times. Today I was told that a) I may not cancel even through we emigrated and b) I need to post the form all the way from South Africa (in the year 2024 to a Telecommunications Company). So frustrated and desperate. Please help me KPN.
Beste antwoord door Maja van KPN
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