Hello all,
I am sorry, my Dutch is not good enougth to ask such questions so I will use English.
I have KPN box 12 (software updated) but I can’t choose 160MHz for 5GHz brandbreedte. Every time I choose 160 it reverts back to 80 after a few seconds. I am using WiFi-6 profiel. Does anyone know why is that? Thanks a lot in advance!
+20
Hi
I'm not sure why this does not work. Are you using Superwifi punten or any other wifi repeaters?
Hi
+20
Ah thanks,
What software version does your box12 have?
When is the last time you gave it a factory reset?
Could you try that again to make sure you have the latest version?
SW version is V12.C.23.15.06. Did a factory reset yesterday but no impact.
What is strange is that kpn box shows bandwidth 80 mhz selected but WiFi analyzer app shows that kpn box broadcasts actually in 160 mhz.
What is even more strange: I tried to change the value of bandwidth from 80 to 40 but WiFi analyzer keep saying that despite the value of bandwidth I choose, the actual broadcasted value remains 160.
When I switch back to WiFi 5, the actual broadcasted value changed to 80 (according to analyzer). But again no success to change it to 40 etc. So seems as bandwidths values is out of my control for some reason :D
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Ah thanks! I checked this with our colleagues and this seems to be a known issue. This should get fixed with an update. For more information on these updates you can always subscribe to our Product Updates page
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